Job Description

Job Title: Virtual Care RN

Company Overview: One of the leading telehealth companies in the US with an employed physician practice in all 50 states. The RN will work on the Virtual Care Support team with other clinical staff to support the Virtual Care clinicians and patients. The RN will serve as an available resource for patients and clinicians, and act as a care guide to support patients through the continuum of care. The RN will carry out assigned nursing tasks and orders as delegated by the clinicians to support patient care.

Essential Job Duties:

• Assists all patients through the healthcare system by acting as a patient advocate and navigator.
• Participates in patient-centered team meetings and quality improvement initiatives.
• Facilitates health and disease patient education.
• Supports patient self-management of disease and behavior modification interventions.
• Coordinates (in conjunction with other care team members) continuity of patient care with
• external healthcare organizations and facilities and referrals from the Virtual Care provider to a specialty care provider.
• Coordinates continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
• Navigates high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting.
• Conducts comprehensive, preventive screenings for patients and/or assists all support staff in daily patient interactions as needed.
• Promotes clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans.
• Facilitates patient medication management based upon standing orders and protocols.
• Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to Virtual Care.
• Evaluates clinical care, utilization of resources, and development of new clinical tools, forms, and procedures.
• Follows standard procedures and protocols related to triage, Rx refills and escalation of care.
• Follows protocols and acts on standing orders per clinician guidance to assist with refills,
• ordering preventative/screening interventions, etc. within RN scope of practice.
• Collects and analyzes biometric data to support various population health and patient care initiatives
• Provides support to medical assistants regarding clinical guidelines and protocols

Requirements:

• Bachelor of Science in Nursing (Current RN license in state of residency)
• Compact licensure required and must reside in a compact state
• Proficient computer skills, including experience with google suite
• Must have experience working in an electronic health record system or have previous database experience
• 2-5 years experience in a clinical setting, ideally in an outpatient clinic with chronic disease management care (primary care, urgent care, telehealth)

Training : Monday - Friday 7am - 4pm PST (2 weeks)

Contract length: this is a 9 month contract, potential for extension or conversion to FTE based on business needs, attendance, performance.

Available Shifts (4x10s w/ rotating weekend every month):

6am-5pm PST

7am-6pm PST

8am-7pm PST

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